Refund and Returns Policy

QIO TECH RETURN AND PAYMNET POLICY

WHAT PAYMENT METHOD DO YOU ACCEPT?

We accept Bitcoin, ETH and other Crypto Payment, also accept Paypal, Amazon Payment and Bank Payment Directly. Of course Crypto Payment and Bank Payment Price are about 10% less than Paypal Payment, because this do not have commission fee. Hope you understand

DO YOU ACCEPT RETURN

We offer 15 days return after you receive the miner, but as miner price are change as Breaking down cryptocurrencies. So we will charge 30% restock fee if return within 15 days. After 15 days delivered, we will not accept return anymore

QIO TECH SHIPPING AND CUSTOM INFORMATION

WHAT SHIPPING METHOD ARE YOU AVAILABLE?

We generally ship crypto mining miners by DHL or UPS for small quantity below 20pcs. Ship to USA , Canada, Mexico, Europe and Asia generally take around 4-7 days. If you order more than 20pcs, you can choose the ocean shipping, Shipping fee is very less, please contact us. Generally need around 25 days by Ocean shipping to North AMerica and Railway Shipping to Europe.

DOES IT HAVE ANY CUSTOM FEE?

Generally Ship to North America has no custom fee. Ship to Europe like UK, German, France, Itality, Spain and other East Europe will has around 30-80 Euros custom fee.If Choose air shipping, send to Europe has custom fee, but will take around 15-20 days. For Ship to Russia, we have warehouse in Russia, can send miners from warehouse.